Over the past couple of weeks I've had a couple of bad beers from a couple of NZs best craft brewers. On both occasions I decided to be proactive and flick the brewery an email letting them know of my experiences.
- The first brewery responded immediately and more than compensated me for the bad beer.
- The second brewery hasn't responded yet or has chosen not to respond.
I can't help but feel like a whinging beer geek even though I paid $6-8 for a drain pour.
So my questions to all you beer lovers out there are:
- Do you provide feedback to breweries when you get a bad beer (or a particularly great one for that matter)?
- Also, If you had a brewery, would you want to hear about every bad experience from crazy, over-excitable beer geeks & lovers?